WE ARE A FAMILY OWNED AND OPERATED BUSINESS WHO PROUDLY HAS SERVED THE NEW RIVER VALLEY FOR OVER 80 PLUS YEARS!
Give the person you're thinking of the freedom to choose something they truly love with a digital gift card for flowers, bouquets, and gifts-perfect for birthdays, anniversaries, thank-yous, or "just because" moments. They can browse best-selling arrangements and designer's-choice bouquets; use it instantly by email or schedule it for later, and any remaining balance stays on the card for future orders so they can treat themselves again.
1. General Use
Digital gift cards may be used for purchases online through our website or in-store at our physical location. Physical gift cards are valid for in-store use only and cannot be redeemed online. Gift cards are not redeemable for cash and cannot be used to purchase other gift cards, except as required by law.
2. Expiration and Fees
Gift cards do not expire and are free from maintenance, activation, or service fees. However, we reserve the right to modify this policy with prior notice, as required by law.
3. Redemption
Digital gift cards can be redeemed online by entering the gift card ID at checkout, or in-store by presenting either the gift card ID or the barcode from the email to a store attendant. Physical gift cards must be presented at the time of purchase in-store only. Any remaining balance after a purchase will stay on the card for future use.
4. Delivery
Digital gift cards are delivered electronically via email to the recipient immediately after purchase. Please ensure the recipient’s email address is entered correctly, as we are not responsible for undelivered or misdirected cards due to incorrect information.
5. Lost, Stolen, or Damaged Cards
We are not responsible for lost, stolen, or damaged gift cards—digital or physical. Gift cards should be treated like cash. Unauthorized use will not be refunded or replaced.
6. Refunds and Exchanges
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law. Any refunds or returns for purchases made with a gift card will be subject to the return policy of the store where the purchase was made.
7. Balance and Transaction History
You can check the balance and transaction history of your gift card by calling the store directly. A store representative will assist you with any questions related to your card.
8. Fraud and Abuse
We reserve the right to deactivate, reject, or cancel any gift card—digital or physical—if we suspect fraud, abuse, or a violation of these terms. Legal action may be taken where applicable.
9. Changes to Terms and Conditions
We may update these terms and conditions at any time. Any updates will be posted on our website and will apply to all current and future gift card use.
10. Customer Support
For questions or assistance with your gift card, please contact our Customer Support team or call the store directly.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Our Delivery Policy
Where We Deliver Hand Delivered By Us:
We hand-deliver all our own arrangements to ensure quality and care.
• Christiansburg (24073, 24068)
• Blacksburg (24060, 24061, 24062)
• Radford & Fairlawn (24141, 24143)
• Riner, Pilot, Shawsville, Elliston, and McCoy
If you're outside these zones, please call us at the shop and we'll do our best to help or refer you to a local florist.
Funeral Home Deliveries - Including Sundays:
We deliver to all funeral homes, churches, and cemeteries in our delivery area.
We DO deliver to funeral homes on Sundays for funerals and viewings. For Sunday funeral services, please call us as early as possible so we can prioritize your order.
We do also deliver on Sundays for weddings or special events upon request .
Cut-off Times & Fees:
• Same-day delivery: Please order by 1:00 PM, Monday - Friday and by 11:00 AM on Saturday.
• Sunday: Closed for regular deliveries. Sunday delivery is available only for funerals.
• Delivery Fee: Starts at $12.95 for Christiansburg and $15.95 - $19.95 for surrounding areas, based on distance. The exact fee will be shown at checkout.
• Orders placed after our cut-off will be delivered the next business day (or Sunday if it's for a funeral).
Substitutions - Flowers To Our Discretion:
We will always try to deliver exactly what you see. Due to seasonal availability, we may need to substitute flowers to our discretion to ensure your arrangement is as fresh and beautiful as possible. Substitutions will be of equal or greater value and in a similar style and color palette.
What Happens If No One Is Home?
Since most deliveries are a surprise, we will never require a signature.
• Home/Office: We will leave the arrangement in a safe, shaded spot by the front door and leave a note, or with a neighbor / front desk. In extreme heat or cold, we may call you to arrange a better time.
• Hospitals / Funeral Homes / Businesses: We will deliver directly to the front desk, staff, or family contact. We will never leave funeral or sympathy flowers outside unattended.
• If we cannot safely deliver, we will contact you to reschedule. We do not offer refunds for incorrect addresses or for recipients who refuse delivery.
Questions about delivery? Please call us - we're happy to help
Item Number: 1
